Policies and Procedures

Policies & Procedures


Appointments & Consultations
Prepayment Policies
Billing & Payments
Cancellation Policies
HIPAA and Patient Forms 
Patient Records
Hospital Privileges
Returns


Appointments & Consultations

To schedule an appointment or consultation,  please contact our front office team at 480-889-8880. We look forward to meeting you and working with you to begin your rejuvenation journey.


Prepayment Policies

Rejuvent reserves the right to require a prepayment of $200 to schedule future injection appointments for patients who have canceled within 3 business days or No-Showed.

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Billing & Payment

We accept the following forms of payment: Cash, Visa, MasterCard, Discover, American Express, Personal check, and Rejuvent Gift Cards.

NSF/Returned Check Policy

Returned checks will incur a $25.00 return check fee.
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Cancellation Policy

Please be advised of Rejuvent Medical Spa’s Cancellation Policy.

Cancellations less than 3 business days / No-Shows will be charged $200.00. Appointment cancellations MUST be made by phone, as we do not accept appointment cancellations via email or text message.  Rejuvent reserves the right to require a prepayment of $200 to schedule future injection appointments for patients who have canceled within 3 business days or No-Showed.

  • We require a $100.00, non-refundable deposit for a 1st-time visit with Dr. Bomer.
  • We require 3 business days notice to cancel all types of appointments.
  • Our answering service does not accept appointment cancellations or changes.
  • Surgery appointments have a separate cancellation policy

Filler Injection Procedures:

  • Less than 3 business days notice or No-Show appointments will be charged $200.00.

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Follow-up appointments:

  • Less than 3 business days notice will be charged $50.00.
  • No-Show appointments will be charged $50.00.

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Botox Injection Procedures or Consultation Appointments with a Rejuvent Doctor:

  • Less than 3 business days notice or No-Show appointments will be charged $200.00.

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Spa Skin Treatment Packages (Fotofacial, Rejuvapen, SkinBooster™, eMatrix, Veinwave, etc):

  • Less than 3 business days notice will be charged $75.00.
  • No-show appointments will lose that treatment from their package.
  • Special pricing is extended when packages are purchased, therefore, packages are pre-paid.
  • Once a package is purchased it has no cash value, cannot be exchanged for other services or transferred to another patient.

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Laser Hair Removal:

  • Less than 3 business days notice will be charged 50% of single treatment cost.
  • No-show appointments will lose that treatment from their package.
  • Special pricing is extended when packages are purchased, therefore, packages are pre-paid.
  • Once a package is purchased it has no cash value, cannot be exchanged for other services or transferred to another patient.

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Spa Services (peels, facials, massage, hair salon, etc):

  • Less than 3 business days notice will be charged $25.00
  • No-Show appointments will be charged 100% of service

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HIPAA & Patient Forms

HIPAA policy and patient rights may be viewed and downloaded here.
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Patient Records

It is critical that we have your current address, phone number and email address on file.  Please make sure our front office is made aware of any changes.

For your convenience, we utilize a text message and email appointment reminder service.  One-click confirmation or simple text response, plus ability to add to the calendar on your mobile device.

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Hospital Privileges

Dr. Bomer and Dr. Bouzoukis perform most procedures at our in-house state-of-the-art facility. Minor procedures are performed in-office under local anesthesia. Additionally, Dr. Bomer and Dr. Bouzoukis are on staff at Surgery Center of Scottsdale.
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Product Return Policy

Rejuvent does not accept returns on any product purchased. There are NO exchanges on tinted sunscreens or makeup. However, we are happy to exchange any unopened products within 5 days of original purchase for another product. On rare occasion, there may be a product that you have sensitivity to, in which case we will schedule an appointment with a patient coordinator to discuss the use of the product and the sensitivity that you may be experiencing within 14 days of original purchase.
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